Support

The Tane Alarm Products Best Product Guarantee since 1984®

TANE ALARM PRODUCTS guarantees NO STICKING and NO FALSE ALARMS.

If during normal use you have a false alarm, contact us for a Return Merchandise Authorization – RMA*

Our engineers will test the switch and upon their recommendation we will replace the defective switch:

  • If the switch failed at installation (out of the box), we will replace it with $20.00 in credit.
  • If the switch failed after installation (requiring a service call), we will replace it with $50.00 in credit.
  • If the switch failed due to a high voltage surge or lightning strike, we will replace it two for one.

This life of the installation guarantee is non-transferable.

All other warranties are excluded.

There are no implied warranties of merchantability or fitness for any particular purpose.

Tane Sales – RMA Returns*

Our experienced sales personnel are available Monday through Friday, 9AM – 5PM Eastern Time
BY PHONE: 516-328-3351 – Ask for Larry or Paul
BY FAX: 516-326-9125
BY E-MAIL: Larryr@tanealarm.com
BY E-MAIL: paulk@tanealarm.com
WWW.TANEALARM.COM

Tane Technical Assistance

Our electromechanical engineers are available Monday through Friday, 9AM – 5PM Eastern Time.

To help them assist you with installation suggestions or performance issues, please have the model number of the part in question available

BY PHONE: 516-328-3351 – Ask for Joe or Raj

Tane Accounting

Our accounting department is available Monday through Friday, 8AM – 4PM Eastern Time
BY PHONE: 516-328-3351 – Ask for Jean
BY FAX: 516-326-9125
BY E-MAIL: jeanl@hascorelays.com

Warehouse Shipping and Receiving

TANE ALARM PRODUCTS receiving hours are 8AM – 3:30PM Eastern Time, Monday – Friday.
Loading Dock is located at rear of parking area, 906 Jericho Tpke., New Hyde Park, NY 11040.
Our warehouse closes at 4PM.

Hasco Relays & Electronics Int’l Corp

For all issues and questions:
BY PHONE: 516-328-9292 – Ask for Michael
BY FAX: 516-326-9125
BY E-MAIL: info@hascorelays.com
WWW.HASCORELAYS.COM

Installation Instructions

FM-102 STB-3/8 TC
FM-106 TANE-22 / TANE-22 TC
MET-44 TANE-3/4 TC
MET-200 / MET-200 AR TANE-3/8 ASH
MINI-15 TANE-50
MINI DISC TANE-60 QC
PB-52 / PB-52 TC TANE-66 WG
RB-32 TANE-96 BI
SD-70 TANE MICRO
SM-20 WG TANE PILL / TANE PILL SL / TANE PILL TC
SM-35 TAP-10
STB-10 TAP-15